Thursday, June 18, 2015

New Technical Support Hotline for Flood Insurance Claims

Technical Support Hotline 

National Flood Insurance Program policyholders, who have questions about their flood insurance policy or the claims process, and disaster survivors, who have general questions about the National Flood Insurance Program, can contact the Technical Support Hotline / Call Center by:

When calling, please have the following information available:

  • Contact information (name, telephone number or email address, if applicable)
  • Policy number
  • Name of flood insurance carrier
  • The nature of your request

This information will help the representative answer your questions quickly and efficiently.
Please see our fact sheet for more information about this technical support hotline.


Two other NFIP sites that may be helpful to you:

www.FloodSmart.gov
consumer information about flood insurance through the National Flood Insurance Program; and

FEMA Map Information eXchange (FMIX) 

providing map specialists to support inquiries on how to find and read flood maps, preliminary flood hazard data, Letters of Map Change, Elevation Certificates, and the National Flood Hazard Layer.

Contact a Map Specialist:




No comments:

Post a Comment